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Admin users have the ability to upload documents to enhance the context provided to Endgame for all chat responses. Some types of documents that could be useful are playbooks, case studies, or sales decks. Anything that isn’t already captured in the mediums Endgame already ingests can be added here.

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Adding a document from your computer

Navigate to the Knowledge section in settings. Click Add Files and select Upload from device.
knowledge files upload

Knowledge File Upload

Go through the flow to select up to 10 files at a time from your device. You can edit the titles and descriptions for the files before clicking to Upload Files.
file upload modal

File Upload Flow

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Adding a document from Google Drive

Navigate to the Knowledge section in settings. Click Add Files and select Link from Google Drive.
knowledge files upload

Knowledge File Upload

Go through the Google authentication process. Select all permissions requested for the best Endgame experience. Once authenticated, select up to 10 files at a time to sync with Endgame. You can edit the description for the files before clicking to Select Files.
google file select

Google File Select