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Connect Zoom so Endgame can learn from your team’s meetings. Endgame brings in your Zoom meetings (past and upcoming), their participants, and their recordings. Endgame uses them to show the meetings you’ve had on an account and which opportunities they relate to, and to build a fuller picture of your conversations with customers and contacts.

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Before you start

  • You need to be an Endgame admin.
  • The person connecting must be a Zoom administrator.

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Connect Zoom

  1. In Settings > Organization > Integrations, find Zoom and click Connect. You can search for “Zoom”, or choose Available to show only integrations you haven’t connected yet.
  2. Sign in to Zoom if it asks you to.
  3. Review the permissions Endgame for Zoom asks for, then click Allow.
Zoom permission page for Endgame for Zoom listing the meeting and recording access it asks for, with Allow and Decline buttons

Click Allow on Zoom's authorization page to add the Endgame app to your Zoom account.

You’ll come back to the Zoom page in Endgame, which shows Connected at the top. Endgame then starts bringing in your Zoom data automatically.

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Troubleshooting

If connecting Zoom doesn’t work, check that the person connecting is a Zoom administrator.

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Update credentials or disconnect

Use the Connection section at the bottom of the Zoom page. See Manage a connected integration.
  • Update credentials takes you to Zoom’s sign-in page to renew Endgame’s access.
  • Disconnect stops syncing call transcripts and recordings from Zoom.

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Remove the app from Zoom

You can also remove the Endgame app from Zoom’s side:
  1. Sign in to the Zoom App Marketplace.
  2. Click Manage > Added Apps, or search for the Endgame for Zoom app.
  3. Click Remove.
Once the app is removed, Endgame stops showing new meetings and transcripts from Zoom. Endgame doesn’t automatically delete data it already synced. To ask for it to be removed, contact support@endgame.io.

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Need help or have feedback?

We’d love to hear from you! You can reach us at support@endgame.io. Support is available Monday to Friday, 10 AM to 4 PM Pacific Time, excluding public holidays. We aim to reply within one business day.