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Getting started with Endgame Chat

Reminder: for now, you have to chat with a specific account. Navigate to any account in Endgame and chat away!

Sample Prompts

All questions below are just initial prompts. The more you ask questions in a thread, the more insights and ideas you’ll tend to get. More tips and tricks below.

🔍 Researching a company

  • What’s been happening with this account’s business lately? Which recent events might be most relevant to us?
  • What product offerings of ours are most likely to be of interest to them?
  • Build me a power map of the account and their executive team

👤 Researching a person

  • What do we know about [Full Name]? What’s our interaction history?
  • What does [Full Name] care about most that we can help with? What is their likely persona?
  • How can we improve our relationship with [Full Name]?

📤 Prospecting

  • Is this company a good fit for us?
  • If I am trying to prospect to this account to buy [Your Company Name] right now, how would you suggest I start the process?
  • What discovery questions should I ask that would give me the best insight into this account and deal?

🤝 Meeting prep

  • What do I need to know for my next meeting with this account?
  • Are there any action items we owe them? Are there any they owe us?
  • What are the top 3 things we need to achieve in this meeting? Any suggested talking points?
  • (Post-meeting) How would you grade our most recent calls with this account? What could we have done better?

💸 Opportunity/deal management

  • What is going well and not going well on this account and deal?
  • How would you rate the chances of us winning this account, considering all the info we have?
  • Can you analyze this deal through a [MEDDPICC or your framework of choice] lens? Which elements are weakest? What are your suggested next steps?
  • Who are our key stakeholders? Do we know who the decision makers and economic buyers are?
  • Help me think through this account and what are some things that I should be doing that I’m not currently doing.
  • Write me a business case for why this account should buy [Your Company/Product]. What data or information should I obtain to make the business case stronger?
  • Which relationships do we need to build or strengthen?

🎁 Account inheritance / context-sharing

  • Summarize our history of interactions and commercials with this account
  • Who are our key stakeholders and what is their sentiment towards us?
  • What did we promise to do for this account? What have we done so far?
  • What are our biggest risks with this account and how can we mitigate those risks?
  • Write me a one-page executive brief on this account that I can share with my manager.

👀 Management mode

  • As a VP of Sales, what are the 3 most important things for me to be aware of on this account and deal?
  • Can you analyze this deal through a [MEDDPICC or your framework of choice] lens? Grade each element on a 1-5 scale and tell me why.

Tips and tricks

  • Ask follow up questions. Think of the thread as a journey that allows you to continue exploration based on nuggets of insight that you see or areas you want to dig deeper into.
  • Start with the desired output in mind. Knowing what you want as the final output greatly helps clarify your approach to questions, whether it’s a draft of a business case or a proposal, a quick meeting agenda, quote/insights from conversations to fill out a slide, or self-improvement feedback.
  • Use multiple perspectives. Use different perspectives to evaluate from angles that you’re not used to as a way to uncover missing insights. For example, start a question with “as a VP sales” or “as the economic buyer” or as “the prospect’s CFO”.
  • Ask for feedback/grading. Whether you’re reviewing a recent meeting, analyzing a deal, or building a proposal, asking AI to grade the object and suggest how it could be better can lead to many insights and ideas for strengthening deals and relationships.
  • Ask for quotes. Asking for quotes (”include quotes”) is super helpful for capturing the language of the customer and focusing in on key topics with far more precision
  • Ask for options. Unless you’re looking for a specific piece of information, there’s often not a single best answer for what you’re trying to do. Asking it for multiple options (”give me 3 options for how to…”) can yield a lot richer surface area from which to ideate and take action.